Returns & exchanges

meidän goal is for you to be completely satisfied kanssa GLAS products, which is why we offer easy ja completely free exchanges so that you can be sure you are choosing the right pair. You have the right to cancel your purchase, regardless of the reason, within 30 days.

Exchanges:

kaikki exchanges are completely free ja apply if you want to exchange for a different model, color, or strength.

Returns for "2 for 1" campaigns:

No refund will be issued if you want to return part of the offer. kaikki products included in the offer must be returned to receive a refund.

Returns of offers in general:

If you Valitse to return part of an order in connection kanssa a campaign, such as "2 for 1," the discount no longer applies.

Return:

You must return the product without undue delay ja in any case no later than 30 days after receiving your order. In connection kanssa the refund of an approved return, we will charge €6 for the return cost. Please note that we do not offer refunds for customized items, such as prescription lenses, unless there is a manufacturing defect.

Please note:

• kaikki products must be returned in their original condition for a full refund, including labels, boxes, etc.
• Products purchased alkaen any of meidän resellers cannot be returned, exchanged, or claimed kanssa us. Please Yhteystiedot your reseller regarding any issues.
• If you have chosen to pay via Klarna invoice, we always recommend that you Yhteystiedot them to pause your invoice until your return has been approved. You can also Valitse to pay your invoice, ja instead, Klarna will refund you once the return is approved.

A return ja refund can take jopa 12 business days alkaen the day we receive your return.

If you placed your order before 13/10/2025, please press below:

If you placed your order after 13/10/2025, please press below: